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common question

Q&A

To which address can I send an email?

We invite you to contact our Customer Care by sending an email at contact@raniaj.com

Why should I subscribe to the newsletter?

By subscribing to RANIA J newsletter, you will be among the first to be informed of new products, events, and news from the Maison.

What are the available payment options online?

We accept all major debit and credit cards such as Visa, MasterCard, American Express and other payments methods such as PayPal.​During the checkout process, the supported payment methods are displayed on screen.

Is an online purchase on RANIA J website secure?

We attach great importance to the security of our customers' banking data. All payments on our site are secure.

How can I track my order online?

In order to track your order, a tracking number will be sent to you by email after the purchase.